My aging parents were in desperate need of new windows, so the journey begun, I solicited quotes from several companies. My brother stumbled upon Mountainland Exteriors at Taylorsville days. Can I say how happy he did. Jordan was my 2nd to last estimate, he made me and my Mom feel so comfortable and addressed all our cares and concerns we went with them. Although slightly higher in price than a few quotes we are happy we chose them. Tom then came to install the windows he was so polite and professional made quick of his work and cleaned as he went from window to window. The final process of payment was made easy by Randy coming back out inspecting the fine job and picking up the check. We even had one of the competitors say we got a great deal and they were impressed with the windows. (this was when they stopped by to see if we were still looking for windows) Friendly people, great product and the windows now open and close. A heartfelt thank you for working around our schedule and doing an awesome job.
Great experience replacing our roof and gutters with Mountainland!! 2 main words that come to mind to describe them is efficient and professional. They took down 2 levels of shingles and replaced with a beautiful roof in only 2 days using a lot of men who worked very hard and efficiently together. My neighbors couldn't believe how fast and well they did because usually you have to put up with the noise and mess for at least a week to get a new roof done. Not so with Mountainland. Both the roof and gutters were done according to the original scheduling, no changes or delays. They were also very kind and patient in working with us with a payment glitch (our financing didn't come through as fast as we thought, it took an extra couple of weeks, but they just held off on the gutters until we were able to pay them then quickly got the gutters installed after we did). I thought this was going the extra mile because a lot of companies would give you a lot of grief over something like that but they were kind and patient. They also did an EXCELLENT job cleaning up after themselves.
3.) There were other problems, but these were made good by Jordan covering for the contractors shortfalls. The entire roof looks good, but it took some doing from my side. I felt like I had to police the job, like a foreman, (but I wasn’t getting paid to be a foreman).
We are extremely pleased with our new windows. The price was reasonable and the quality was great. Tom, the installer, was very professional as well as personable. The installation was reasonably quick. The product, the installation, and the final look exceeded our expectation. We would be more than happy to recommend this company for anyone looking at adding new windows to their home.
I cannot begin to say how happy I am with the service and product that I have received from Mountainland Exteriors. My windows are beautiful. I hate to put drapes up and cover them. Tom, the installer, was so kind and easy to work with. The job site was cleaned up of all debris and he did a GREAT job. Jordan was kind and easy to work with. I am really pleased with my whole experience.
Jordan was great in every way! But, so are most sales people.
4.)Pricing was better than competitor, but for the troubles, I would have spent thousands more to know all was done right.
1.)Bottom line is, we had water in the house upon the first rain. We have a sun room which requires a transition from the installed roof to a lower existing roof. This was missed! First rain, our sun room was pouring water inside the house (for the first time, ever!). I had to go up on the roof and watch how the water was getting in(in the pouring rain, of course). I didn’t contact them about this because it was easy for me to fix. The roofing contractor could have easily checked, but didn’t.
2.) Contractor slammed his ladder up against our gutter to access our roof for installation, breaking the vinyl gutter. This broken gutter was left, (clearly broken), once the job was done. Surprised it was left broken, by the guaranteed professionalism of the contractor, I called Jordan to notify him that it must be replaced....our roof was done June 15th and 2 days ago, October 27th, I broke down and fixed it myself.
Mountainland Exteriors is a US Roofing Contractor based in Riverton, Utah. Mountainland Exteriors is located at 3035 La Strada Way, Riverton, UT 84065, USA.
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