Could not have been happier with Phil Sears and the team from Knockout on the job they did on our roof. We had a shingle warranty issue on a roof that was installed by another company. Phil was fantastic in assisting with the process from start to finish. Communication was excellent and he went above and beyond to make sure the process went smooth. He did not need to assist with this but was willing to do so and I can't thank him enough for that. The roof was installed this week and it looks fantastic. I cannot recommend Knockout enough. Josh and his installation team made sure the job was done right. Thank you Knockout Roofing.
This is a lengthy review but so worth the read! This company was amazing to work with. They are honest, dependable, and their communication before, after, and during the job is probably one of the best I've come across. A huge shout out to Gabe for sticking with me through the whole job from day 1. He made sure to communicate with his crew to have the job done in an orderly and timely manner. We had a hard time with insurance, but I didn't even have to deal with them. He took control of it with his team and made sure insurance would take care of us.
Knock-Out did a great job on our roof. If you want quality, you'll get it. Thanks to Phil Sears knowledge and attention to detail, excellent communication and willingness to get it done right. Josh McMurtrey, the project manager on site, did not hesitate to talk about issues, questions we had, and completion of the job in its entirety. Appreciate his crew (Jose and team) for really putting together a solid project, one that certainly looks to last a long, long time. Talk to these guys for good, quality, personal roof work.
My house's roof was leaking during the last week of September 2017, the water was leaking down to the kitchen over the weekend. The next Monday, I called a lot of roofers to come and take a look for a repair, but most of them were either not interested in the repair jobs (too small of a job for them) or nor did they have other priorities. Until I called Knockout Roofing, at first they said they would come the next day (Tuesday). To my surprise, Gabe, showed up the same day at 6 PM and examined the the roof for me. Not only did he find out what caused the leaking, he also pointed out that we might be able to be compensated for some roof damages/missing shingles due to some recent windstorms. As English is not my native language, Gabe was so kind to offer his help, acting as my advocate talking with the insurance company (Bear River Mutual). 2 days later, he did even come back to the house, working with the insurance adjuster, showing them where the roof damages were. Eventually, Bear River Mutual agreed to help me to replace the whole back roof after I paid for my deductible. I am so grateful for this company and for Gabe in particular. He's so easy to work with, easy to talk to (he's not available all the time, but he always make an effort to return my calls when he can). And on the top of that, I never feel like he's trying to push me to work with him or his company. Even when he knew that he might not have the chance to work on my roof if the insurance company said no to his proposal, he was still happy to come back without any requests, demands. My words are not enough to express how much I feel for the great help Gabe did for me. Thank you, Gabe. My only regret is that I wish if I had known him or this company six months ago, when we replaced the whole roof for my parents. I would strongly recommend Knockout Roofing for any roofing service one might need.
Most of the time, crews will do a job and not even come back or let alone talk to you ever again. I heard from Gabe a few days after the job to see how things were going. He even had his crew come back out to examine the job to make sure it was good to go. After they fixed our roof we experienced some leaking, and the first thing that came up was it had to do with the new roof we got. We called them to come out and check this out. Turns out it wasn't the job's fault and it was just a rain gutter issue. This was a few days after the job.
Phil Sears has been AMAZING!! He has been a breath of fresh air helping us with our roof. We have appreciated his honesty and approach. His experience and expertise are top notch. Make sure you ask for PHIL as he will take great care of you!
However, three or four months later...our basement had flooded. I thought it was yet another leak. I called Gabe on a Sunday. He told me he would check with his team and get back to me right away, which he did. He ended up coming out himself to check on the issue within an hour of me contacting him! Again, it turned out it wasn't the roof but he saw we had some clogged rain gutters and even cleaned them out before leaving. He is so friendly and nice to work with. He made this whole experience of getting a new roof completely stress free. Also, it's nice to know he truly cares and is passionate about his job because that is rare to find these days within a company. He created trust and loyalty and for that I will be grateful for all he has done for us! This is an amazing company that isn't just out for the money but wants to make sure customers come first and foremost.
Knockout Roofing is a US Roofing Contractor based in Riverton, Utah. Knockout Roofing is located at 13671 South Yearling Drive, Riverton, UT 84065, USA.
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