Smooth process, clean facility, friendly and knowledgeable staff. Winning!! Oh yeah and very competitive pricing.
Don't care about their customers
Red E Storage has been the best experience. Very competent and helpful.
Problem 3: Their garage/storage doors do not do an efficient job to keep rain or dirt out. Everything in my storage unit is extremely dusty. I have own storage units before and they have never been so dirty inside. Its expected that there be some dirt and dust but there are layers of dirt in my units. My log furniture was recently ruined due to a rain storm that passed through. The water came through the door and covered the floor. I now have to put things on crates to keep them off the ground so they aren't ruined by malfunctioning garage/storage door units.
Problem 2: The snow removal they provide is inefficient. They plow the middle of the road and push all the snow up against your garage/storage door. Expect to dig your door out of the snow so you can access your possessions. I called to discuss this issue with them and their attitude was that it was my responsibility to remove the snow.
Excellent service. Great units, prices and terms. Everything I needed.
Problem 1: Red E recently increased our invoice for providing the same service. They have a clause in their contract that states they can raise their cost as they please. I spoke with another storage renter there and he experienced the same situation. We called to discuss this with them and they showed zero customer service but more of a bully attitude, expressing that they didn't care we were unsatisfied. They have the mentality of taking advantage of people. They know it is a bigger inconvenience to move to a different storage unit than to pay the higher rates.
I have had nothing but great customer service here! These guys are so easy to work with I refer everyone I know to Red E Storage.
Red E Storage is a US Storage based in Riverton, Utah. Red E Storage is located at 14740 Heritage Crest Way, Riverton, UT 84065, USA.
Please contact with Red E Storage using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Red E Storage opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.